Who is responsible?

Ursino (online shop) — contact: contact@ursino.ch.
We comply with Swiss law (DPA).

 

What data do we collect?

  • Order: name, email, shipping/billing address, products purchased.
  • Payment: information transmitted to payment providers (cards, PayPal, TWINT). We never store card numbers.
  • Contact: email and content of your message if you write to us.
  • Navigation (basic site cookies): pages viewed, cart, language. Essential for the shop to function.

 

Why do we use it?

  • Process your orders (preparation, delivery, customer service).
  • Payments and fraud prevention.
  • Respond to your messages.
  • Improve the site (anonymized statistics).

 

Payments & providers

To collect payments for your purchases, we use providers (e.g., Shopify Payments, PayPal, TWINT via the chosen option).
These providers process your data according to their own policies. We only transmit what is necessary for payment.

 

Emails & marketing

  • We write to you for order tracking and useful information.
  • Newsletter (if you subscribe): you can unsubscribe at any time via the link at the bottom of each email.

 

Cookies

We use technical cookies (cart, session, language).
You can block them in your browser, but some shop functions will no longer work correctly.

 

Data sharing

We only share your data with:

  • essential providers (payment, logistics, email),
  • authorities if required by law.
  • No data sales.

 

Retention

  • Order data: retained for the legal period (accounting, warranties).
  • Contact/newsletter data: until your request for deletion/unsubscription.

 

Your rights

You can request access, rectification, deletion, or object to certain processing.
Contact us: contact@ursino.ch.

 

Security

Reasonable measures to protect your data (encryption, limited access). The internet is never 0% risk-free, but we do our best.

 

Updates

This page may evolve if we change our tools or obligations. The version published on the site is authoritative.

 

Status: October 2025

Biothane®

What is Biothane®?

Biothane® is a coated synthetic webbing, designed to withstand all outdoor conditions. Unlike leather, which is animal-derived, or textile materials, it does not absorb water, mud, or odors — ideal for active dogs who go out in all weather.

 

Care

A simple wipe with a damp cloth is enough to clean it. No specific products are needed: Biothane® dries in seconds and never molds.

 

Key features

  • Does not retain odors
  • Waterproof and odor-resistant
  • Resists abrasion, UV rays, and rubbing
  • Does not crack or rot over time, unlike leather
  • Minimal maintenance, clean in all circumstances
  • Robust, designed for intensive daily use

Paracord

 

What is paracord?

Originally used for military parachute cords, paracord is a braided nylon rope known for its tensile strength and abrasion resistance. It doesn't stretch over time and dries quickly.

 

Care

Hand wash or wipe with a damp cloth; air dry, away from direct heat sources.

 

Highlights

  • Highly resistant to tension and abrasion
  • Lightweight and flexible
  • Does not stretch over time
  • Dries quickly
  • Wide choice of colors and patterns
  • Resistant to friction and fraying

Stainless steel

What is stainless steel?

Stainless steel is a metal alloy known for its exceptional resistance to corrosion and oxidation. Unlike traditional metals, it does not rust when exposed to water, mud, or salt — ideal for daily use with your dog.

 

Care

A simple rinse with water is sufficient. Stainless steel requires no specific products and maintains its shiny appearance over time without special treatment.

 

Key features

  • Resistant to rust, water, and humidity
  • Strong and resistant to impact and tension
  • Does not tarnish and maintains its shine over time
  • Hygienic and safe for skin
  • Designed to last, even with intensive use