When you submit a Data Subject Access Request (DSAR) through our Compliance page, our compliance provider, Consentmo, processes your IP address and email solely to fulfill your request. For more details, see Consentmo’s Data Processing Policy.

Data Rectification

If your account data is inaccurate, update or correct it using the link below.

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you. We will respond within 30 days.

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

Right to Restrict Processing

You can request to limit or temporarily stop the processing of your personal data under certain circumstances. Please contact us at ursino.suisse@gmail.com for assistance.

Right to Object

You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at ursino.suisse@gmail.com.

Contact Information

For questions regarding your personal data or privacy rights, contact our Data Protection Officer (DPO) at:

Email: ursino.suisse@gmail.com

Address: Route de Villars 1, 1566 Saint-Aubin , Switzerland

Right to Lodge a Complaint

If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.

Biothane®

What is Biothane®?

Biothane® is a coated synthetic webbing, designed to withstand all outdoor conditions. Unlike leather, which is animal-derived, or textile materials, it does not absorb water, mud, or odors — ideal for active dogs who go out in all weather.

 

Care

A simple wipe with a damp cloth is enough to clean it. No specific products are needed: Biothane® dries in seconds and never molds.

 

Key features

  • Does not retain odors
  • Waterproof and odor-resistant
  • Resists abrasion, UV rays, and rubbing
  • Does not crack or rot over time, unlike leather
  • Minimal maintenance, clean in all circumstances
  • Robust, designed for intensive daily use

Paracord

 

What is paracord?

Originally used for military parachute cords, paracord is a braided nylon rope known for its tensile strength and abrasion resistance. It doesn't stretch over time and dries quickly.

 

Care

Hand wash or wipe with a damp cloth; air dry, away from direct heat sources.

 

Highlights

  • Highly resistant to tension and abrasion
  • Lightweight and flexible
  • Does not stretch over time
  • Dries quickly
  • Wide choice of colors and patterns
  • Resistant to friction and fraying

Stainless steel

What is stainless steel?

Stainless steel is a metal alloy known for its exceptional resistance to corrosion and oxidation. Unlike traditional metals, it does not rust when exposed to water, mud, or salt — ideal for daily use with your dog.

 

Care

A simple rinse with water is sufficient. Stainless steel requires no specific products and maintains its shiny appearance over time without special treatment.

 

Key features

  • Resistant to rust, water, and humidity
  • Strong and resistant to impact and tension
  • Does not tarnish and maintains its shine over time
  • Hygienic and safe for skin
  • Designed to last, even with intensive use